Install Acronis Backup Agent on Windows Server

Acronis Cyber Protect Agent (or the Backup Agent) facilitates data backup and recovery on Windows Server. It allows users to protect and restore their data efficiently. The Acronis backup agent is installed on individual machines and servers to enable seamless integration with the Acronis Cyber Protect infrastructure, providing features such as scheduled backups, recovery options, and data protection in various environments.

Prerequisites

• Only contract administrators, owners, and users with the Create Backup Units privilege can use the Backup Service Console.

• Ensure that you have the following:

  • Appropriate permissions for installation.

  • Your browser allows pop-ups.

  • A backup unit to download the backup agent installer.

  • Internet connectivity for the Virtual Machine (VM) and all its ports are open:

Host	Destination IP address	TCP Ports
cloud.acronis.com	45.11.129.61 45.11.129.62	443
eu16-cloud.acronis.com	85.215.127.12 85.215.127.13	443 8443 7770 - 7800
branded-eu16-cloud.acronis.com	85.215.127.12 85.215.127.13	80 443 7771 7772
agents-eu16-cloud.acronis.com	85.215.127.14 85.215.127.15	443
abgw-ber1-arp01.acronis.com	85.215.126.11 85.215.126.12 85.215.126.13 85.215.126.14 85.215.126.15	44445
abgw-sxb2-arp01.acronis.com	212.227.106.41 212.227.106.42 212.227.106.43 212.227.106.44 212.227.106.45	44445
abgw-sxb2-acs02.acronis.com	212.227.106.51 212.227.106.52 212.227.106.53 212.227.106.54 212.227.106.55 212.227.106.56 212.227.106.57 212.227.106.58 212.227.106.59 212.227.106.60	44445
rs-eu16-cloud.acronis.com eu16-cloud.acronis.com	85.215.127.12 85.215.127.13	8443
cloud-wr-eu16.acronis.com eu16-cloud.acronis.com	85.215.127.12 85.215.127.13	5060
Storage servers	85.214.7.152 85.214.7.153	44445
Statistics server for partner-hosted storages and CyberApp integrations	85.215.110.252	44445
DC components for C2C backups to partner-hosted storages	45.11.129.46 45.11.129.47	44445
DDoS protection, outbound traffic	207.241.180.0/24	All ports listed in this table must be allowed

Acronis provides a complete list of access ports and hostnames for all its data centers in Acronis Cyber Protect: Access ports and hostnames; navigate to the Berlin, Germany EU16 section.

1

Navigate to the Backup Unit Manager

1. In the DCD, go to Menu > Backup & Storage > Backup Unit Manager.

2. Select a backup unit which you want to download the backup agent installer.

3. Click the Open Console option within the Backup Unit Manager.

Open the Backup Service Console

2

Add a device

1. A Backup window will open up with the Backup URL. Go to DEVICES > Add.

Devices menu in the Backup Service Console

2. In Add Devices window, scroll down to SERVERS and then select Windows.

Select Servers option in the Add Devices window

3

Download the installer

1. Select Allow to allow downloads on the Backup URL.

Allow downloads on the Backup URL

Note:

• You can cancel the download if you only need the URL.

• Open the Download Folder on your browser and copy the link address. Delete everything after .exe to get the download URL directly. Now you can use the URL to download the backup agent installer on your target machine. Example: https://backup.profitbricks.com/download/u/baas/4.0/25.7.40497/CyberProtect_AgentForWindows_web.exe.

Result: The Cyber Protect Agent Installer is now downloaded.

4

Install the agent

1. Double-click on the downloaded .exe file, click Install, and follow the installation instructions.

Installation

5

Register the machine

1. After the installation is complete, you must register the machine in the Backup Service Console. To get the registration information, click Show registration info.

Note: You will see a Registration link and a Registration code. Use the Registration Code to register a machine in the Backup Service Console.

Backup Agent

2. To register a machine in the Backup Service Console devices, go to DEVICES > Add > REGISTRATION VIA CODE, and click REGISTER.

REGISTRATION VIA CODE

Result: The Cyber Protect Agent is now installed and registered in the Backup Service Console devices.

Unattended installation

If you want to install Acronis Cyber Protect Agent without selecting options or providing input at each step, you can use unattended installation. Windows components of Acronis Cyber Protect Cloud can be installed or updated using Windows Installer by Group Policy with a transform file or with parameters provided directly in the installation script.

For more information, refer to the Acronis Documentation.