> For the complete documentation index, see [llms.txt](https://docs.ionos.com/cloud/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ionos.com/cloud/backup-and-storage/backup-service/how-tos/install-acronis-backup-agent-windows.md).

# Install Acronis Backup Agent on Windows Server

Acronis Cyber Protect Agent (or the Backup Agent) facilitates data backup and recovery on Windows Server. It allows users to protect and restore their data efficiently. The Acronis backup agent is installed on individual machines and servers to enable seamless integration with the Acronis Cyber Protect infrastructure, providing features such as scheduled backups, recovery options, and data protection in various environments.

## Prerequisites

* Only contract administrators, owners, and users with the **Create Backup Units** privilege can use the **Backup Service Console**.
* Ensure that you have the following:
  * Appropriate permissions for installation.
  * Your browser allows pop-ups.
  * A backup unit to download the backup agent installer.
  * Internet connectivity for the Virtual Machine (VM) and all its ports are open:

| **Host**                                                                | **Destination IP address**                                                                                                                                                                                                                                                                                                | **TCP Ports**                                                                        |
| ----------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------ |
| cloud.acronis.com                                                       | <p><code>45.11.129.61</code><br><code>45.11.129.62</code></p>                                                                                                                                                                                                                                                             | `443`                                                                                |
| eu16-cloud.acronis.com                                                  | <p><code>85.215.127.12</code><br><code>85.215.127.13</code></p>                                                                                                                                                                                                                                                           | <p><code>443</code><br><code>8443</code><br><code>7770 - 7800</code></p>             |
| branded-eu16-cloud.acronis.com                                          | <p><code>85.215.127.12</code><br><code>85.215.127.13</code></p>                                                                                                                                                                                                                                                           | <p><code>80</code><br><code>443</code><br><code>7771</code><br><code>7772</code></p> |
| agents-eu16-cloud.acronis.com                                           | <p><code>85.215.127.14</code><br><code>85.215.127.15</code></p>                                                                                                                                                                                                                                                           | `443`                                                                                |
| abgw-ber1-arp01.acronis.com                                             | <p><code>85.215.126.11</code><br><code>85.215.126.12</code><br><code>85.215.126.13</code><br><code>85.215.126.14</code><br><code>85.215.126.15</code></p>                                                                                                                                                                 | `44445`                                                                              |
| abgw-sxb2-arp01.acronis.com                                             | <p><code>212.227.106.41</code><br><code>212.227.106.42</code><br><code>212.227.106.43</code><br><code>212.227.106.44</code><br><code>212.227.106.45</code></p>                                                                                                                                                            | `44445`                                                                              |
| abgw-sxb2-acs02.acronis.com                                             | <p><code>212.227.106.51</code><br><code>212.227.106.52</code><br><code>212.227.106.53</code><br><code>212.227.106.54</code><br><code>212.227.106.55</code><br><code>212.227.106.56</code><br><code>212.227.106.57</code><br><code>212.227.106.58</code><br><code>212.227.106.59</code><br><code>212.227.106.60</code></p> | `44445`                                                                              |
| <p>rs-eu16-cloud.acronis.com<br>eu16-cloud.acronis.com</p>              | <p><code>85.215.127.12</code><br><code>85.215.127.13</code></p>                                                                                                                                                                                                                                                           | `8443`                                                                               |
| <p>cloud-wr-eu16.acronis.com<br>eu16-cloud.acronis.com</p>              | <p><code>85.215.127.12</code><br><code>85.215.127.13</code></p>                                                                                                                                                                                                                                                           | `5060`                                                                               |
| Storage servers                                                         | <p><code>85.214.7.152</code><br><code>85.214.7.153</code></p>                                                                                                                                                                                                                                                             | `44445`                                                                              |
| Statistics server for partner-hosted storages and CyberApp integrations | `85.215.110.252`                                                                                                                                                                                                                                                                                                          | `44445`                                                                              |
| DC components for C2C backups to partner-hosted storages                | <p><code>45.11.129.46</code><br><code>45.11.129.47</code></p>                                                                                                                                                                                                                                                             | `44445`                                                                              |
| DDoS protection, outbound traffic                                       | `207.241.180.0/24`                                                                                                                                                                                                                                                                                                        | All ports listed in this table must be allowed                                       |

Acronis provides a complete list of access ports and hostnames for all its data centers in [<mark style="color:blue;">Acronis Cyber Protect: Access ports and hostnames</mark>](https://care.acronis.com/s/article/47189-Acronis-Cyber-Protect-Cloud-access-ports-and-hostnames); navigate to the **Berlin, Germany EU16** section.

{% stepper %}
{% step %}

## Navigate to the Backup Unit Manager

1\. In the **DCD**, go to **Menu** > **Backup & Storage** > **Backup Unit Manager**.

2\. Select a backup unit which you want to download the backup agent installer.

3\. Click the **Open Console** option within the **Backup Unit Manager**.

![Open the Backup Service Console](https://1737632334-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MifAzdGvKLDTtvJP8sm%2Fuploads%2Fgit-blob-3b4c594754872c505d2336964e4b5fe134c05528%2Fbackup-service-backup-console-menu.png?alt=media)
{% endstep %}

{% step %}

## Add a device

1\. A **Backup** window will open up with the [<mark style="color:blue;">Backup URL</mark>](https://backup.ionos.com/). Go to **DEVICES** > **Add**.

![Devices menu in the Backup Service Console](https://1737632334-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MifAzdGvKLDTtvJP8sm%2Fuploads%2Fgit-blob-eb434dd14e5c87b33d99d8209c470150d36f8526%2Fbackup-service-unmanaged-machines.png?alt=media)

2\. In **Add Devices** window, scroll down to **SERVERS** and then select **Windows**.

![Select Servers option in the Add Devices window](https://1737632334-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MifAzdGvKLDTtvJP8sm%2Fuploads%2Fgit-blob-dbd559fda86b47a1d20b32018bfce33cbc8194f5%2Fbackup-service-windows-servers.png?alt=media)
{% endstep %}

{% step %}

## Download the installer

1\. Select **Allow** to allow downloads on the [<mark style="color:blue;">Backup URL</mark>](https://backup.ionos.com/).

![Allow downloads on the Backup URL](https://1737632334-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MifAzdGvKLDTtvJP8sm%2Fuploads%2Fgit-blob-da3a682516bc8968f5240476cfd65160f8b602a6%2Fbackup-service-download-files.png?alt=media)

{% hint style="info" %}
**Note:**

* You can cancel the download if you only need the URL.
* Open the **Download Folder** on your browser and copy the link address. Delete everything after `.exe` to get the download URL directly. Now you can use the URL to download the backup agent installer on your target machine. Example: `https://backup.profitbricks.com/download/u/baas/4.0/25.7.40497/CyberProtect_AgentForWindows_web.exe`.
  {% endhint %}

{% hint style="success" %}
**Result:** The **Cyber Protect Agent Installer** is now downloaded.
{% endhint %}
{% endstep %}

{% step %}

## Install the agent

1\. Double-click on the downloaded `.exe` file, click **Install**, and follow the installation instructions.

![Installation](https://1737632334-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MifAzdGvKLDTtvJP8sm%2Fuploads%2Fgit-blob-c412100c87078467719b51db5410403c5b3fe73c%2Fbackup-service-agent-for-windows.png?alt=media)
{% endstep %}

{% step %}

## Register the machine

1\. After the installation is complete, you must register the machine in the **Backup Service Console**. To get the registration information, click **Show registration info**.

{% hint style="info" %}
**Note:** You will see a **Registration link** and a **Registration code**. Use the **Registration Code** to register a machine in the **Backup Service Console**.
{% endhint %}

![Backup Agent](https://1737632334-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MifAzdGvKLDTtvJP8sm%2Fuploads%2Fgit-blob-8cda7f07a36c318ac3771272e07c63e2aee38191%2Fbackup-service-show-registration-information-windows.png?alt=media)

2\. To register a machine in the **Backup Service Console** devices, go to **DEVICES** > **Add** > **REGISTRATION VIA CODE**, and click **REGISTER**.

![REGISTRATION VIA CODE](https://1737632334-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MifAzdGvKLDTtvJP8sm%2Fuploads%2Fgit-blob-4ea6c5fd4e6877ed0b07972f2875f20a69fa0126%2Fbackup-service-registration-via-code.png?alt=media)
{% endstep %}
{% endstepper %}

{% hint style="success" %}
**Result:** The **Cyber Protect Agent** is now installed and registered in the **Backup Service Console** devices.
{% endhint %}

## Unattended installation

If you want to install Acronis Cyber Protect Agent without selecting options or providing input at each step, you can use unattended installation. Windows components of Acronis Cyber Protect Cloud can be installed or updated using Windows Installer by Group Policy with a transform file or with parameters provided directly in the installation script.

For more information, refer to the [<mark style="color:blue;">Acronis Documentation</mark>](https://care.acronis.com/s/article/Acronis-Cyber-Cloud-unattended-installation).


---

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