Backup and Recovery

Workspace restore, file versioning, and backup are three separate things, and each addresses a different situation:

Option	What it covers	How it is done
Workspace restore	A workspace deleted via the DCD, within four weeks of the deletion. It addresses deletion rather than disaster recovery.	Requested through IONOS CLOUD Support.
File versioning	Reverting an individual file to an earlier version.	A feature of Nextcloud Files, which is available to users in the workspace.
Backup	An independent copy of workspace content, kept for a retention period the customer defines.	Set up by you, with a backup tool of your choosing.

Workspace restore after deletion

A deleted workspace enters a four-week grace period. During that period, a restore can be requested through IONOS CLOUD Support. Once the grace period ends, the workspace and its content are erased permanently.

Workspace restore applies to a workspace as a whole, and only after a deletion has taken place.

File versioning

Nextcloud Files keeps previous versions of individual files, so a document that someone overwrote or edited can be reverted to an earlier version. Versioning lives inside the workspace, and a separate backup covers wider recovery needs.

Keeping a separate backup

A backup solution from IONOS CLOUD is not yet available for Nextcloud Workspace. One is being prepared, based on a third-party provider.

In the meantime, workspace content can be copied to separate storage with any backup tool that supports the WebDAV protocol. The copy is held outside the workspace, and both the retention period and the restore stay under your control. A backup covers recovery needs that the other two options leave open, such as retrieving a file long after it was deleted, or returning content to an earlier point in time.

Related topics

• Concepts
• Delete Nextcloud Workspace