Security and Compliance
Nextcloud Workspace is a fully managed service running on IONOS CLOUD infrastructure. IONOS CLOUD maintains the underlying platform. Configuring and securing the settings inside a workspace is the administrator's responsibility. For more information, see the shared responsibility model.
Hosting and data location
Nextcloud Workspace is GDPR-compliant, and no data is stored outside the European Union. Workspaces are hosted in a IONOS CLOUD-owned data center in the European Union and can be provisioned globally, so data stays within the reach of European law and outside the reach of extraterritorial access requests such as the US CLOUD Act.
Workspaces run on IONOS CLOUD infrastructure rather than inside your Virtual Data Center (VDC), so a workspace is reached over the internet rather than a private LAN. The platform includes DDoS protection.
Encryption
In transit: HTTPS for all traffic to and from the workspace.
At rest: Planned.
Identity and access
An administrator can connect the workspace to an existing directory or identity provider, so that accounts follow the identity source your organization already uses:
LDAP and Active Directory
SAML
OpenID Connect
Each user can secure their own workspace account with two-factor authentication using a TOTP application, from their personal settings in the workspace.
Updates and patching
IONOS CLOUD keeps the platform current, applying application updates, security patches, and infrastructure maintenance across the service as a whole rather than to individual workspaces. The settings inside a workspace, including security policies, sharing rules, and compliance configuration, stay with the workspace administrator.
Certifications
The data center hosting Nextcloud Workspace is certified with ISO/IEC 27001 and BSI IT-Grundschutz.
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