Install Acronis Backup Agent on Windows Server

Acronis Cyber Protect Agent (or the Backup Agent) facilitates data backup and recovery on Windows Server. It allows users to protect and restore their data efficiently. The Acronis backup agent is installed on individual machines and servers to enable seamless integration with the Acronis Cyber Protect infrastructure, providing features such as scheduled backups, recovery options, and data protection in various environments.

Prerequisites

  • Ensure that you have the following:

    • Appropriate permissions for installation.

    • Your browser allows pop-ups.

    • A backup unit to download the backup agent installer.

    • Internet connectivity for the Virtual Machine (VM) and all its ports are open:

Type

Destination IP address

Ports

Management servers

85.215.127.12 85.215.127.13 85.215.127.14 85.215.127.15

TCP ports 443 and 8443 are used to access the service console, register the backup agents, download the certificates, obtain user authorization, and download files from the cloud storage. The backup agents use the whole range from 7770-7800 to communicate with the management server.

Storage servers

85.214.7.152 85.214.7.153

TCP port 44445 is used by backup agents for data transfer during backup and recovery.

  • Only contract administrators, owners, and users with the Create Backup Units privilege can use the Backup Console.

Download the Acronis Cyber Protect Agent Installer

1. In the DCD, go to Menu > Storage & Backup > Backup Unit Manager.

2. Select a backup unit which you want to download the backup agent installer.

3. Click the Open Console option within the Backup Unit Management.

Open the Backup Console

4. A Backup window will open up with the Backup URL. Go to DEVICES > Add.

Devices menu in the Backup Console

5. In Add Devices window, scroll down to SERVERS and then select Windows.

Select Servers option in the Add Devices window

6. To allow downloads on the Backup URL, confirm your action by selecting Allow.

Allow downloads on the Backup URL

Note:

  • You can cancel the download if you only need the URL.

  • Open the Download Folder on your browser and copy the link address. Delete everything after .exe to get the download URL directly. Now you can use the URL to download the backup agent installer on your target machine. Example: https://backup.profitbricks.com/download/u/baas/4.0/25.7.40497/CyberProtect_AgentForWindows_web.exe.

Install the Acronis Cyber Protect Agent

  1. Double-click on the downloaded .exe file, click Install, and follow the installation instructions.

    Installation
  2. After the installation is complete, you must register the machine in the Backup Console. To get the registration information, click Show registration info.

Note: You will see a Registration link and a Registration code. Use the Registration Code to register a machine in the Backup Console.

Backup Agent
  1. To register a machine in the console devices, go to console DEVICES > + Add > REGISTRATION VIA CODE and click REGISTER.

    REGISTRATION VIA CODE

Unattended installation

If you want to install Acronis Cyber Protect Agent without selecting options or providing input at each step, you can use unattended installation. Windows components of Acronis Cyber Protect Cloud can be installed or updated using Windows Installer by Group Policy with a transform file or with parameters provided directly in the installation script.

For more information, refer to the Acronis Documentation.

Last updated

Was this helpful?