Advanced Packs

The Backup Service includes features that cover most of the cyber security threats. You can use these features without an additional fee. In addition, you can enable advanced features to boost the protection of your workloads. The Advanced protection features appear in protection plans marked with the Advanced feature icon: .

If at least one feature is enabled from an Advanced pack, you will be charged for the corresponding Advanced protection pack for each workload (a virtual machine, a server or a workstation).

Advanced Security

Protects your workloads continuously from all malware threats.

  • Antivirus and antimalware protection with local signature-based detection (with realtime protection)

  • Exploit prevention

  • URL filtering

  • Endpoint firewall management

  • Forensic backup, scan backups for malware, safe recovery, corporate allowlist

  • Smart protection plans (integration with CPOC alerts)

  • Centralized backup scanning for malware

  • Remote wipe

  • Microsoft Defender Antivirus

  • Microsoft Security Essentials

Advanced Management

Allows you to patch vulnerabilities on the protected workloads.

  • Patch management

  • Disk health

  • Software inventory

  • Fail-safe patching

  • Cyber Scripting

  • Remote assistance

  • File transfer and sharing

  • Selecting a session to connect

  • Observing workloads in multi-view

  • Connection modes: control, observe, and curtain

  • Connection via the Quick Assist application

  • Remote connection protocols: NEAR and Screen Sharing

  • Session recording for NEAR connections

  • Screenshot transmission

  • Session history report – 24 monitors

  • Threshold-based monitoring

  • Anomaly-based monitoring

Advanced Backup

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  • The Advanced Backup pack is required to store your Backup data in Object Storage. It is automatically activated the moment you assign a backup plan to an instance and select Object Storage as the backup target.

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If you already have a backup plan that uses Object Storage and it was configured before January 22, 2026, nothing changes for you. Your plan will continue to operate exactly as it does today. Only the name "Advanced Backup" was changed to "Direct Backup to Public Cloud". Pricing for Advanced Backup will not change.

  • All of the capabilities listed below were previously included in the Advanced Backup pack and have now been integrated into the regular backup offering. These features are part of the standard backup service and no longer require the Advanced Backup pack.

    • One-click recovery

    • Continuous data protection

    • Backup support for Microsoft SQL

    • Server clusters and Microsoft Exchange clusters – Always On Availability Groups (AAG) and Database Availability Groups (DAG)

    • Backup support for MariaDB, MySQL, Oracle DB, and SAP HANA

    • Data protection map and compliance reporting

    • Off-host data processing

    • Remote operations with bootable media

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If you have backup plans that use any of the migrated features and those plans were created before 22 January 2026, nothing changes. The features are switched automatically to the standard backup service, and your plans will continue to work exactly as they do today. The Advanced Backup pack will be removed from your subscription as of 22 January, 2026. Consequently, you will no longer be charged for the pack after that date. The January 2026 invoice will be the final invoice that contains any Advanced Backup‑pack fees. Those fees will be prorated up to the day the migration takes effect.

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