The Account Management panel is accessed by clicking on your name and email address. Here you can perform key administrative tasks related to your account and contract. Only Contract Owners have complete access. Consult access levels by user Role:
| Menu item | Contract Owner | Administrator | User |
|---|---|---|---|
You can set default values for future VDCs. Each time you open a new VDC, DCD will place your resources in the preset location, assigning them the same number of cores, memory size, storage capacity, and reserved IP addresses. For example, you can specify that all new VDCs must be located in Karlsruhe, or that all processors will use the Intel architecture.
1. Go to Account Management > My Settings.
2. In the My Settings panel, set default values for Session, Data Center, Server, and Storage.
Your new values are valid immediately. You may undo your changes by clicking on Reset or the Reset All button.
Your IONOS Cloud account comes with a number of security features to protect you from unauthorized access:
You define the password for your IONOS account yourself during the registration process. Your password must contain at least eight characters and a mixture of upper and lowercase letters and special characters.
1. Go to Account Management > Password & Security > Change Password.
2. Enter your Current Password and the New Password twice. Click Change Password.
The password is changed and becomes effective with the next login.
Forgot your password? Click here to reset it.
In addition to log-in credentials, this authentication method also requires an app-generated security code. Once 2-Factor Authentication has been activated, you can only access your account by receiving this code from the Google Authenticator App. This method can be extended to hide specific data centers and snapshots from users, even if they belong to an authorized group. This feature is only available in DCD.
Prerequisites: The Google Authenticator App is compatible with all Android or iOS mobile devices. You can install it on your device, free of charge, from the Google Play Store or from Apple iTunes. The app must be able to access your camera and the time on the mobile device needs to be set automatically.
Users can turn on 2-Factor Authentication for their own accounts. Make sure it is not already activated by a Contract Owner or Administrator.
1. Go to Account Management > Password & Security.
2. Check the box: Enable 2-Factor Authentication. The Set Up Assistant will open.
3. Proceed through each step by clicking Next.
Install the Google Authenticator app;
Scan the QR code using the app;
Enter the Security Token;
Confirm.
2-Factor Authentication is now on. You will need to provide a security code next time you log in.
4. To deactivate, return to Account Management > Security.
5. Uncheck the box: Enable 2-Factor Authentication. The setting is effective upon the next login.
Contract owners or administrators can turn on 2-Factor Authentication for other user accounts in order to maintain heightened security.
1. Go to Menu Bar > Manager Resources > User Manager.
2. Select the required user.
3. In Meta Data, check the box: Force 2-Factor Auth. Click Save.
The setting will be effective upon the next login. The user will be guided through the Set Up Assistant to complete the activation. For details on how to complete the Set Up Assistant, consult the previous tab.
The user may not circumvent this step, nor are they able to deactivate 2-Factor Authentication.
To deactivate, in the Meta Data, uncheck the box: Force 2-Factor Auth.
The setting will be effective upon the next login.
To ensure support calls are made by authorized users, we usually ask for the support PIN to verify the account. You can set your support PIN in the DCD and change it at any time. To set or change your support PIN, use the following procedure:
1. Go to Account Management > Password & Security > Set Support PIN.
2. Enter your support PIN in the PIN field. Click Set Support PIN.
The support PIN is now saved. You can use it to verify your account with Customer Support.
In this tab, you can track the global usage of resources available in your account.
Furthermore, this page provides an overview of usage limits per virtual instance.
In this tab, you can view the breakdown of estimated costs for the next invoice. The costs displayed in the DCD are a non-binding extrapolation based on your resource allocation since the last invoice. Please refer to your invoice for the actual costs. For more pricing information, please visit our Features and prices page.
1. Go to Account Management > Cost and Usage. The list breaks down your Snapshot, IP address, and Data Center usage.
2. You may click the down arrow to expand each section to view individual item charges.
The Total amount displayed excludes VAT.
As a contract owner, you can choose between two payment methods: direct debit or a credit card.
1. Open the Account Management > Payment Method.
2. Choose either method, enter your information, and Submit.
Credit card data are safely stored with our payment service provider. If you choose to pay by direct debit, you will receive a form from us with which we ask you to give us a direct debit authorisation in writing.
Custom settings: If you wish to change your e-mail address or username, please contact your sales representative or our IONOS enterprise support team.
Removing a user account: As a contract owner or administrator, you can cancel a user account by removing the user from the User Manager. Resources created by the user are not deleted.
Canceling your account: If you wish to cancel your Enterprise Cloud (IaaS) contract and delete your account including all VDCs completely, please contact your IONOS account manager or the IONOS enterprise support team.
If you are a 1&1 IONOS hosting customer, please refer to the following help page: Cancel an IONOS Contract.
This tutorial guides you through creating and managing Users, User Groups, and Resources in the .
Prerequisites: Make sure you have the appropriate privileges. Only contract administrators and owners can manage users within a VDC.
A new VDC in the Data Center Designer (DCD) is manageable by contract owners. To assign resource management capabilities to other members in VDC, you can add users and groups and grant them appropriate privileges to work with the data center resources.
The User Manager lets you create new users, add them to user groups, and assign privileges to each group. Privileges either limit or increase your access based on the user role. The User Manager lets you control user access to specific areas of your VDC.
In the , go to menu > Management > Users & Groups.
Click + Create in the Users tab.
Enter the user's First Name, Last Name, Email, and Password.
Note: The email address of the new user must be unique.
Click Create.
Result: A user is successfully created and listed in the Users list.
The creation of groups is useful when you need to assign specific duties to the members of a group. You can create a group and add members to this group. You can then assign privileges to the entire group.
In the Groups tab, click + Create.
Enter a Group Name.
Click Create to confirm.
Result: The group is now created and visible in the Groups list. You can now assign permissions, users, and resources to your group.
In the Groups tab, select a group from the Groups list.
In the Privileges tab, select checkboxes next to the privilege name.
Note: You do not need to save your selections. This action automatically grants or removes privileges.
Result: The group has the required privileges now.
Note: To remove the privileges for a group, clear the checkbox next to the privilege name.
Users are added to your new group on an individual basis. Once you have created a new member, you must assign them to the group.
In the Groups tab, select the required group.
In the Members tab, add users from the + Add User drop-down list.
Result: The users are now assigned to the group. These users have privileges and access rights to the resources corresponding to their group.
When assigning a user to a group, whether you are a contract owner or an administrator, you can:
Determine the resources that members of this group can access. These resources could be:
IP blocks
Note: Administrators do not need to be managed in groups, as they automatically have access to all resources associated with the contract.
In the Resources tab, select a resource from the drop-down list.
In the Visible to Groups tab, click + Add Group.
Select a group from the drop-down list.
Result: This group can now access the allocated resource.
In the Groups tab, select the required group.
Select the Resources of Group tab.
Click + Grant Access and select the resource to be assigned to the group from the drop-down list.
Result: The group now has the newly assigned resources. You have enabled read access for the selected resource.
To enable access, select the Edit or Share checkbox for a resource.
To disable access, select the required resource. Clear either the Edit or Share checkboxes. You can also directly click Revoke Access.
Users can be removed from your group on an individual basis.
Select the Members tab.
Click Remove User.
Result: This user is now removed from the group.
Open the in your web browser by going to .
Select your preferred language (DE | EN) in the top right corner of the Log in window.
Enter the Email and Password created during registration.
Click the Log in button.
Verification code: By default, no code is required. You may activate this option at a later time. You will need the Google Authenticator app to generate the code.
Once you have logged in, you will see the Dashboard. The Dashboard shows a concise overview of your data centers, resource allocation, and options for help and support. You may click on the IONOS logo, in the Menu bar, at any time, to return to the Dashboard.
Inside the Dashboard, you can see the My Data Centers list and the Resource Allocation view. The Resource Allocation view shows the current usage of resources across your infrastructure.
The Menu bar, at the top of every DCD screen, has buttons that allow you to access the DCD features, notifications, and help. These buttons also allow you to manage your account.
Your IONOS Cloud infrastructure is set up in (VDCs). Here you will find all the building blocks and the resources required to configure and manage your products and services.
Prerequisites: Make sure you have the appropriate permissions. Only Administrators or Users with the Create Data Center permission can create a .
1. On the Menu bar, click Data Center Designer. A drop-down panel will open.
You can create a VDC from the menu.
Or alternatively,
Name: Enter an appropriate name for your VDC.
Description: Describe your new VDC (optional).
Region: Choose the physical IONOS data center location that will host your infrastructure.
3. Confirm your actions by clicking Create Data Center.
4. The data center is created and opened in the Workspace. You will find the VDC has been added to the My Data Centers list in the Dashboard.
You can set up your data center infrastructure by using a drag-and-drop visual interface. The DCD User Interface (UI) contains the following elements:
The Palette is a dynamic sidebar that contains VDC Elements. You can click and drag each Element from the Palette into your Workspace and position there, as required.
All cloud products and services are compatible with each other. You may create a Server and add Storage to it. A LAN Network will interconnect your Servers.
Some Elements may connect automatically via drag-and-drop. The DCD will then join the two if able. Otherwise, it will open configuration space for approval.
Selecting an element and pressing Delete or Backspace removes it from the Workspace.
Right-clicking an element inside of the Workspace reveals additional functions. For example, you may right-click a Cube or a Server to Power it up or down. You may also use Pause or Delete, to remove it from your data center infrastructure.
The Context Menu always offers different options, depending on the Element.
This pane allows you to finalize the creation of your data center. Once your VDC is set up, click PROVISION CHANGES. This makes your infrastructure available for use.
The Start Center is an alternative option in VDC creation and management. You may access existing VDCs or create a new one from the Start Center view.
1. Inside the Dashboard Menu bar, select Data Center Designer > Open Start Center.
2 . The Start Center left section lists all your data centers in alphabetical order. The Create Data Center section, on the right, can also be used to create new VDCs.
3. The location region and version number are shown for each VDC. Version numbers begin at 0 and are incremented by 1 each time the data center is provisioned.
5. You can click on each VDC name on the list to open it.
within DCD.
Usually, clicking on a data center in the My Data Centers list opens the data center. However, if this is your first time using DCD, you will need to create your first Virtual Data Center (). Learn how to set VDC defaults in the .
Square Element icons serve as building blocks for your VDC. Each Element represents an IONOS Cloud product or service. Keep in mind that some Elements are compatible, while others aren't. For example, a Server icon can be combined with the Storage ( or ) icon. In practice, this would represent the physical act of connecting a hard drive to a server machine. For more information, see .
When an Element is selected, the Inspector pane will appear on the right. You can configure Element properties, such as Name and .
4. The Details button, to the right of each VDC, displays all associated , resources, and status. The different status indications are on, off, or de-allocated.
Menu option | Description |
1. IONOS logo | Return link to the Dashboard. |
2. Data Center Designer | List existing VDCs and/or create new ones. |
3. Storage | List storage buckets and/or create new ones. |
4. Containers | Manage Kubernetes and Container Registeries. |
5. Databases | Manage Databases. |
6. Management | User, Group and Resource settings and management. |
7. Notification icon | Shows active notifications. |
8. Help icon | Customer Support and FTP Image Upload info. |
9. Account Management | Account settings, resource usage and billing methods. |
Name | Description |
1. Menu bar | This provides access to the DCD functions via drop-down menus. |
2. Palette | Movable element icons to be combined in the Workspace. |
3. Element | The icon represents a component of the virtual data center. |
4. Workspace | You can arrange element icons in this space via drag-and-drop. |
5. Inspector pane | View and configure properties of the selected element. |
6. Context menu | Right-click an element to display additional options. |
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This tutorial contains a detailed description of how to manually configure your IONOS Cloud infrastructure for each server via the Virtual Data Center (VDC). It comprises all the building blocks and the necessary resources required to configure, operate, and manage your products and services. You can configure and manage multiple VDCs.
Prerequisites: You will need appropriate permissions to create a VDC.
It is also possible to configure settings for each server automatically.
1. Drag the Dedicated Core server element from the Palette into the Workspace.
2. To configure your Dedicated Core server, enter the following details in the Settings tab of the Inspector pane:
Name: Enter a server name unique to the VDC.
Availability Zone: Select a zone from the drop-down list to host the server on the chosen zone.
CPU Architecture: Choose between AMD or Intel cores.
Cores: Choose the number of CPU cores.
RAM: Choose any size starting from 0.25 GB to the maximum limit allotted to you. The size can be increased or reduced in steps of 0.25 GB. The maximum limit varies based on your contract resource limits and the chosen data center. For more information about creating a full-fledged server, see Set Up a Dedicated Core Server.
1. Drag a Storage element from the Palette onto a Dedicated Core server in the Workspace.
2. To configure your Storage element, enter the following details in the Inspector pane:
Name: Enter a storage name unique to the VDC.
Availability Zone: Select a zone from the drop-down list to host the storage element associated with the server.
Size in GB: Choose the required storage capacity.
Performance: This option is available for SSD block storages only. Select a value from the drop-down list based on the requirement. You can either select Premium or Standard, and the performance of your storage element varies accordingly.
Image: Select an image from the drop-down list. You can select one of IONOS images or choose your own.
Password: Enter a password for the chosen image on the server—a root or an administrator password.
Backup Unit: Select a backup unit from the drop-down list. Click Create Backup Unit to instantly create a new backup unit if unavailable.
For more information about adding storage to the server, see Block Storage Overview.
1. Drag a Network Interface Card (NIC) element from the Palette into the Workspace to connect the elements.
2. To configure your NIC element, enter the following details in the Network tab of the Inspector pane:
Name: Enter a NIC name unique to this VDC.
Media Access Control Address (MAC) and Primary IPv4 addresses are added automatically.
LAN: The name of the configured LAN is displayed. To select another network, select a value from the drop-down list.
Firewall: It is Disabled by default. Select a value from the drop-down list to configure your firewall settings. For more information, see Configure a Firewall.
For more information about network configuration, see Configure a Network.
1. Start the provisioning process by clicking PROVISION CHANGES in the Inspector pane.
2. Review your changes in the Validation tab of the Provision Data Center dialog.
3. Confirm changes by entering your password. Resolve conflicts without a password.
4. When you are ready, click Provision Now to start provisioning resources.
The data center will now be provisioned. DCD will display a Provisioning Complete notification when your cloud infrastructure is ready.
You may configure the MAC and IP addresses once the resource is provisioned.
After configuring data centers, you can specify a preferred default data center location, IP settings, and resource capacity for future VDCs. For more information about configuring VDC defaults, see My Settings.
Tutorial | Targeted Use |
Log in to the Data Center Designer (DCD), explore the dashboard and menu options. |
Create a data center and learn about individual user interface (UI) elements. |
Create a Server, add storage and a network. Provision changes. |
Set user privileges; limit or extend access to chosen roles. |
Manage general settings, payment and contract details. |
