Bulk Data Export

Bulk data export refers to the capability to export large volumes of data, files, or resources from your IONOS Cloud infrastructure. It enables the efficient retrieval of substantial amounts of stored data for your contract, streamlining your data management process.

Note: Bulk data export can be requested through IONOS Cloud Support. To export additional information, you can use the Cloud API provided by the respective product as mentioned in the FAQ.

Secure Data Export Request

To facilitate secure data export from your account, all export requests are initiated through IONOS Cloud Support, which enforces a rigorous encryption and verification protocol. This protocol utilizes Pretty Good Privacy (PGP) key encryption to safeguard data during transmission and requires the provision of authenticated access credentials for the Object Storage environment in your account to save the exported data.

Note:

• Single Export per Contract: We can process only one export request per contract at a time. This limitation exists because data collection is a resource-intensive and time-consuming process.

• Contract Owner Access Required: You must be a contract owner to initiate export requests. This ensures that data access is authorized correctly and aligned with organizational security and compliance policies.

The following procedure lists the steps for requesting a secure data export, from initial request submission to receipt of the encrypted data in the designated Object Storage bucket.

1

Initiate a data export from your account

To initiate a data export from your account, contact IONOS Cloud Support and provide the following information to ensure secure encryption of the exported data:

• Contract Number and Support PIN: These are mandatory to authenticate your request.

• Object Storage Details: Specify the Endpoint URL, Target Bucket Name, Access Key and the Secret Access Key.

• PGP Public Key: Share your PGP public key, which will be used to encrypt the exported data before delivery to Object Storage. For more information about data encryption, see PGP key.

2

Information validation, data extraction, and delivery to Object Storage

After validating the necessary information received from you, the support team initiates an export request and uploads your data in an encrypted format to the designated Object Storage bucket in your account.

Result: You can access the exported data from your account and decrypt it using your PGP key.

Info: For further information about specific file types and tools that can be used to self-extract bulk data for specific products or services, see Self-Export.

Products eligible for request-based data export

Data from the specific products listed below can only be exported in bulk by submitting a request to IONOS Cloud Support.

Product Categories	Products	Availability
Containers	Managed Kubernetes	✅
Containers	Private Container Registry	✅
Data Analytics	Event Streams for Apache Kafka	✅
Databases	In-Memory DB	✅
Databases	MariaDB	✅
Databases	MongoDB	✅
Databases	PostgreSQL	✅
Observability	Logging Service	✅
Observability	Monitoring Service	✅
Storage & Backup	Block Storage	✅
Storage & Backup	Network File Storage	✅

Standardized file naming conventions for exported data files

• Each exported file uses the corresponding product name as its filename prefix. The file extension reflects the original data format. Example: .json for a JSON file.

• If the file is compressed before encryption, a .gz extension is appended to denote gzip compression.

• All exported files are encrypted using a PGP key, and the .pgp extension is added as the final suffix. Examples:

  • example.json.gz.pgp: A JSON file that is compressed first and encrypted later.

  • example.tld.pgp: A TLD file that is encrypted without compression.

File types and tools used for products or services

1. If you have requested your data using the automated bulk data export option, we extract your data, compress it into a .gz archive, and encrypt it using your PGP key.

2. You can decrypt your compressed file and extract the data using appropriate tools. The following table lists the supported tools for data export, along with the relevant formats and structures.

Product Categories	Products	Format or Structure	Supported Tools
Containers	Managed Kubernetes	"velero style"	You can manually export using find /export -name "*.json" -print0 | xargs -0 kubectl apply -f.
Containers	Private Container Registry	Copy of the registry storage filesystem	docker compose
Data Analytics	Event Streams for Apache Kafka	PGP-encrypted and a gzipped tarball containing a JSON array file for each Kafka topic	Continuously read JSON messages from the stream and write them to the corresponding Kafka topics.
Databases	In-Memory DB	RDB file, including ACL, and configuration	Move the files to the default directories used by a standard Redis installation.
Databases	MariaDB	SQL files with grants, data, and configuration	mariadb
Databases	MongoDB	binary dump (via mongodump)	mongorestore. Ensure you use the --archive option.
Databases	PostgreSQL	SQL dump (via pg_dump)	psql
Network Services	Cloud DNS	JSON export	You can manually export using JSON export.
Observability	Logging Service	Loki streams are Pipe (|) -delimited, Zstandard compressed CSV	zstd - https://facebook.github.io/zstd/
Storage & Backup	Block Storage	Raw images with Linux Raid-Header	Linux command line tool dd
Storage & Backup	Network File Storage	tar - ball	Linux command line tool tar.

FAQ

Does the exported data include metadata?

The exported data does not contain any associated metadata. To access metadata, use the provided API in self-export mode. For more information, see Self-Export.