Account Management

An IONOS Cloud account represents your individual accounts associated with IONOS. Based on the user's roles, an account can be further categorized as the contract owner's account, administrator's account, or user account.

You can add cloud resources and manage the resources and your data on the cloud via your account. Each account is given a unique ID called the Contract ID during creation.

Features

• Centralized customer profile management: It provides a unified view of your data, including contact information and organization details, keeping it consistent and up-to-date.

• Secure payment and billing integration: It enables you to manage your payment methods with automated invoicing for timely payments, enhancing financial transparency while reducing the risk of billing discrepancies.

• Advanced account security controls: Features such as 2-Factor Authentication and support pin configuration protect sensitive data and minimize unauthorized access. They help organizations meet compliance standards and safeguard user trust.

• Personalized account settings and preferences: Set the default settings for your Virtual Data Centers (VDCs).

Access Permissions

To access your account, select Menu and click your initials on the top navigation menu of the DCD. You will see your user name, email address, contract number, and the following features in the drop-down menu:

Note: The features are subject to access levels based on the user's role.

Menu item	Contract Owner	Administrator	User
My Customer Data	+
Payment Details	+
Account Security	+	+	+
DCD Default Settings	+	+	+

Account Settings drop-down menu

Quick Links

My Customer Data

Manage your company information, address, and contact details. Contract owner only

Payment Details

Get a detailed view of your payment details.

Account Security

Set a new password, 2-factor authentication, or configure a support pin.

DCD Default Settings

View your default DCD setttings.