Payment Details

You can view and update your account's billing and payment details.

Note:

• Only users with the contract owner role are authorized to modify payment details.

• Available payment options vary based on the country associated with your contract; as a result, you may see both options or only Credit card. The availability of SEPA Direct Debit is subject to geographic restrictions.

To edit the payment details, follow these steps:

1. In the DCD, go to Menu > Your Profile > Payment details.

2. The Payment Details window will open up. You can set up the payment method by selecting Set up payment method. A Change payment method window will open up.

3. Select the payment methods in Available payment methods to choose from how you would like to pay. The Credit card option is selected by default.

Credit card

Select this option to enter your Credit card information. Each transaction is encrypted using Secure Socket Layer (SSL), and the information is secure. You need to provide the following information:

• Card number: Enter the valid card number for payment processing.

• Expires (month): Select the expiration month of your credit card from the drop-down list.

• Expires (year): Select the expiration year of your credit card from the drop-down list.

• Card verification code: Enter the security code on your credit card to verify the legitimacy during online transactions.

• Credit card holder's address: You can provide the billing address associated with the credit card for verification purposes. Select either of the following options:

  • Same address as customer data: Select this option if you want to input the same address as you used in customer data.

  • Different address: Select this option to input a different address and provide the name of the Cardholder, Street and number, City, ZIP code, and Country.

  Once done, select Until further notice, I agree that IONOS will collect all amounts due from the above credit card.

  

  Change payment method window

SEPA Direct Debit

Select this option to enter the SEPA Direct Debit information. The SEPA Direct Debit processing can take up to 24 hours. You need to provide the following information for Authorisation for SEPA Direct Debit.

• Customer Name/Account Holder: Enter the name of the account holder associated with the bank account.

• IBAN: Enter the complete International Bank Account Number (IBAN).

  (Optional) Once done, select Third-Party Direct Debit Details to authorize a third party, such as a company or service provider, to give your consent to access your bank account.

  • Select I agree that the amounts due may be debited from the specified account until cancelled.

Change payment method window

1. Select Save to make changes.

Result: Your Payment details will be saved.