Changes to the Login Process

At IONOS Cloud, we are committed to continuously improving our services to enhance your experience and safeguard your data. We are pleased to announce that on November 11, 2024, we implemented significant updates to our Identity and Access Management (IAM) Single Sign-On (SSO) login process, resulting in the redesign of the login screens. This change will not impact your data and no action is required at your end.

The updates are designed to increase security protocols to protect user data and streamline access. They will help ensure that IONOS Cloud continues to provide a secure, reliable, user-friendly platform and an improved login interface with faster response times.

The rollout is gradual and not instantaneous. You would have already noticed the changes to the Partner/Reseller Portal, which went live on November 12, 2024. The transformation of the DCD login screen will be implemented on November 18, 2024.

The change requires you to validate yourself in the following screens:  1. The first one requires your Email Address and Password.  2. The second screen requests the Time-based one-time password (TOTP) from your authenticator app if you have configured 2-Factor Authentication.

We recommend proceeding with your authentication as usual. This new login approach improves security by controlling the authentication and authorization of your accounts and makes logging into multiple applications much easier and safer by allowing you to use one set of credentials.