FAQs
What is Monitoring Service?
The Monitoring Service offers a centralized and scalable solution for monitoring and analyzing your application and infrastructure metrics. It enables you to track performance, detect issues proactively, and ensure optimal operation across your systems.
What types of metrics can be monitored?
The Monitoring Service supports a wide range of metrics, including system performance, application performance, network traffic, and custom metrics specific to your applications. Metrics must be Prometheus-compatible.
How frequently are metrics pushed to the server?
Metrics are pushed to our servers at configurable intervals to match your monitoring needs. The default push interval is one minute. You can adjust this interval based on your requirements.
Can I set up custom alerts for specific metrics?
Yes, you can easily configure custom alerts directly within Grafana for specific metrics. The Monitoring Service utilized Grafana for visualization, allowing you to define alert conditions, thresholds, and notification preferences.
How secure is the data collected by the Monitoring Service?
The Monitoring Service employs multiple layers of security to ensure data protection:
Transport Layer Security (TLS): Data is encrypted during transmission.
Data Partitioning: Each user's data is stored in separate partitions to ensure isolation.
Encryption: Both server-side and client-side encryption are used to secure data at rest.
Can I customize the dashboards in the Monitoring Service?
Yes, Monitoring Service offers powerful dashboard customization capabilities through Grafana. Create, modify, and share interactive dashboards to visualize your data in the way that best suits your needs. Grafana's rich feature set allows you to build highly informative and engaging dashboards.
How do I manage user access to the Monitoring Service?
User access is managed through a robust role-based access control Role-Based Access Control (RBAC) system. Administrators can create user accounts, assign roles, and define permissions to control access to different features and data within the Monitoring Service.
What is the difference between Monitoring as a Service and Monitoring Service?
Feature
Monitoring as a Service (MaaS)
Monitoring Service
Management Level
Fully managed; no agent management required
User-managed; users configure and manage their own agents
Metric Collection Mechanism
Abstracted; automatic for IONOS Cloud VMs
Push-based; users push metrics to provided endpoints
Deployment
Restricted to IONOS Cloud VMs
Flexible; supports Cloud-agnostic and On-Premise environments
Metric Scope
Limited to CPU, network, and storage metrics
Extensive; includes host-based, application, network, system metrics, etc.
Customization
Limited; out-of-the-box solution
Highly customizable; compatible with Prometheus-compatible metrics
Data Retention
Basic; limited retention period
Extensive; flexible retention options based on configuration
Cost
Free
Billed per 1 million samples
Note: From September 1, 2024, Monitoring as a Service will receive limited support and updates. For enhanced features, greater flexibility, and future-proof monitoring capabilities, we recommend using Monitoring Service.
Can I restrict the traffic sent to Monitoring Service endpoints?
Yes, we recommend configuring firewall rules using the authorized IP addresses associated with each endpoint to restrict the traffic to Monitoring Service endpoints. The following is a list of locations and their specific IP addresses:
Berlin
https://monitoring.de-txl.ionos.com
85.215.196.160
85.215.203.152
85.215.248.62
85.215.248.97
Logroño
https://monitoring.es-vit.ionos.com
194.164.165.102
85.215.203.152
85.215.248.62
85.215.248.97
London
https://monitoring.gb-lhr.ionos.com
217.160.157.83
217.160.157.82
217.160.157.89
82.165.230.137
Frankfurt
https://monitoring.de-fra.ionos.com
82.215.75.93
85.215.75.92
217.160.218.121
217.160.218.124
Paris
https://monitoring.fr-par.ionos.com
5.250.177.220
5.250.178.35
5.250.177.226
5.250.178.34
What is Cloud Native Computing Foundation?
The Cloud Native Computing Foundation (CNCF) is part of the Linux Foundation, focused on advancing cloud-native technologies. It hosts projects like Kubernetes and Prometheus, provides certification, and promotes standards for cloud-native computing.
For more details, visit the CNCF website.
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