Changes to Acronis Backup Offering
Announcement of Backup Service Change
Our technology partner Acronis will migrate two features from the regular backup service offering into two advanced packs from January 7th, 2025. The following are the key updates:
the feature Vulnerability Assessment will become part of the extension Advanced Management. Baseline Windows Vulnerability assessment will continue to be included with the regular backup service offering.
the feature Active Protection will become part of the extension Advanced Security.
What does that mean for you?
Currently, both features are configuration elements in the standard Protection Plan that can be configured via the Backup Console.
The backup plans that were in place at the time of the transition and that have these features activated will remain valid and active. However, the respective feature will no longer be executed within the backup plan. If you would like to continue benefiting from the features after the transition, you need to add the desired advanced packs to your backup plan.
Each advanced pack is charged in addition to the regular backup service fee. Please refer to your respective price list for current prices.
Re-enable Vulnerability Assessment of 3rd party Windows applications & Active Protection
Note: If your protection plan has Advanced Management or Advanced Security already enabled, you have no further actions for the respective feature that will be migrated into the correlated advanced pack. Once the feature is migrated into the already activated pack, it will be applied automatically.
If neither of these advanced packs is active on your protection plan, you are not consuming any additional security extension that comes with these advanced packs yet. It is not required to have both advanced packs enabled to use one of the two features affected by the change. Follow the steps to enable the required feature that will add the respective advanced pack to your account automatically:
Log in to the DCD with your credentials.
Follow the instructions to open the Backup Console.
In the left navigation bar, go to Management > Protection plans. This will show you the list of all protection plans currently configured in your account.
Select the protection plan you want to manage. This will open an Actions dialog at the right side of the screen.
Select Edit from the list of options. This will open the protection plan details in an editable mode.
Vulnerability Assessment of 3rd party Windows applications
To enable Vulnerability Assessment of 3rd party Windows applications again, go to Vulnerability Assessment, check that the slider is set so it is marked green, and click on the arrow next to the slider. Then, click on the list of elements applied to the Vulnerability assessment scope.
Select Windows third-party products if you want to re-enable this feature.
Click Done at the lower right of this dialog to confirm the setting.
You may see a notification pop-up that requests a confirmation for adding the Advanced Management pack to your account (if it is not activated yet). Confirm this dialog to activate the Advanced Management pack.
Press Save on the top of the details settings dialog or continue with enabling Active Protection if required.
Active Protection
To enable Active Protection again, go to Antivirus & Antimaleware protection, and check that the slider is set so it is marked green. Click on the arrow next to the slider and click on Off next to the entry Active Protection.
Activate Active Protection by setting the slider so it appears green. This will provide you a set of actions that shall be applied in case of suspicious activities are detected. Select the option that fits your needs.
Click Done at the lower right of this dialog to confirm the setting.
You may see a notification pop-up that requests a confirmation for adding the Advanced Security pack to your account. Confirm this dialog to activate the Advanced Security pack.
Press Save at the top of the details settings dialog to save the configuration or continue with enabling Vulnerability Assessment of 3rd party Windows applications if required.
Result: Once you have re-enabled one or both features in the protection plan, the change will be applied to all devices that have this protection plan assigned. If the features had been activated in multiple protection plans you need to repeat the steps for each protection plan individually.
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